Shipping policy
Order Processing Time
All orders are processed within 1 to 10 business days, depending on order size and volume.
For larger quantities, processing may take closer to the maximum timeframe.
If you need your order urgently, please contact us and we will do our best to prioritize your shipment.
Shipping Within Switzerland
- Orders are shipped via Swiss Post
- Free shipping is available on orders over CHF 100
- Shipping costs (if applicable) are calculated at checkout
Shipping Within Europe
- Orders are shipped via DHL
- Free shipping is available on orders over CHF 200
- Shipping costs (if applicable) are calculated at checkout
Delivery Times
Delivery times vary depending on your location and the shipping carrier. Once your order has been dispatched, you will receive tracking details (if available).
Customs, Duties & Taxes
- We are currently exempt from VAT collection
- Any import duties, taxes, or customs fees are the responsibility of the customer and may be charged upon delivery